Privacy & Security
Redefine Home is committed to respecting your privacy and protecting the information that you submit to this site. This policy outlines how we collect and use the personal information you provide. Your use of the site consitutes an agreement to the policies, so please read before submitting any information. Practices may be changed at any time and any updates will apply from that point forward.
Note: The Privacy Practices set forth here are applicable to this website only. Links to any outside sources are subject to their own policies.
collecting information
There are times when Redefine Home asks you to provide certain information about yourself such as shipping/billing address, name, phone number, email, etc. We may maintain a record of this information as well as track purchases that are made on the site. Information provided is completely at your discretion and you are never required to provide any information whatsoever. Lack of certain information, however, may prevent you from being able to purchase products online. In addition, we may need to contact you via telephone or email to verify questions specific to your order, even if you have opted not to receive communication from us.
In general you may visit our site without revealing any information about yourself. We may track internet domain addresses from which people visit us and analyze this data for preferences and statistics, but users remain anonymous unless they voluntarily provide details.
sharing information
We use the information we collect from you for internal purposes such as confirming and tracking your order, managing subscriptions and registration, analyzing trends, preferences and statistics, and informing you of new products and promotions. From time to time we may develop partnerships with third party companies that we deem safe and trustworthy and have privacy standards akin with our own. In such cases we may rent, exchange, share or cross-reference information, including contact information, that will allow them to analyze or contact you regarding products and services that may be of interest to you. At any time, you may choose to opt out of having this information shared, either directly through an unsubscribe link or by contacting us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request to be left off of future lists. Once again, we thoroughly research any potential partners to ensure that the users' best interests are at hand, though we are not liable for the actions of any third parties.
We may also share information with govermental agencies or companies assisting us in fraud prevention or investigations. We may do so when: (1) permitted or required by law; (2) trying to protect against actual or potential fraud or unauthorized transactions; or, (3) investigating fraud that has already taken place. The information provided to these companies is not for marketing purposes.
data security
Your personally identifiable information is kept secure. Only authorized employees, agents or contractors who have signed a confidentiality agreement are allowed access to this information. All information submitted during checkout is processed and secured using the most up-to-date SSL 256 bit security encryption. Furthermore, all credit card information stored is encrypted so, in the event of a security breach, no sensitive information would be compromised. We take every precaution to protect your contact information, but no data transmission over the internet can be 100% secure and as a result we cannot guarantee or warrant the security of information transmitted to or from our site and you provide it at your own risk. We urge you to take precautions with keeping login information safe and logout when you are finished with the site, especially when using a shared computer.
email & notifications
We want to communicate with you only if you wish to hear from us. The signup form on our site puts your email contact information into a database which we use to notify you of promotions or special events. In addition, we occasionally use direct marketing with select partners to notify customers. If you no longer wish to receive these notifications you may opt out by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or automatically unsubscribe using the unsubscribe link on every email that is sent. Please note that it can take 7-10 business days to process your request. Some email promotions are prepared in advance and you may continue to receive notifications for a short period. We appreciate your patience and do our best to make the transaction quickly.
